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Housing Operations Coordinator

1 month ago

London, Greater London, United Kingdom Sanctuary Group Full time

Sanctuary Group is seeking a highly organized and detail-oriented individual to join our Housing Team as a Housing Operations Coordinator. In this role, you will provide administrative support to the Head of Neighbourhood Operations and Area Housing Managers, ensuring the smooth operation of their day-to-day work. Your responsibilities will include coordinating tasks, managing emails and post, attending meetings to take minutes and actions, editing board reports, and managing escalation processes.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively prioritize workload to meet deadlines. Recent experience within a similar role in a housing or local authority environment would be desirable. If you are a proactive and organized individual with a passion for delivering excellent customer service, we encourage you to apply.

Key Responsibilities:

  • Coordinating administrative tasks, including communication with stakeholders
  • Liaising with internal and external stakeholders
  • Collating performance information
  • Supporting ad hoc projects
  • General administrative tasks, including meeting preparation and minute taking

Benefits:

  • Competitive salary of £30,223 per annum (rising to £31,814 per annum after 12 months, subject to satisfactory performance)
  • 25 days annual leave
  • A pension scheme with employer contributions
  • Life Assurance
  • Employee Advice Service, including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme