Technical Relationship Manager

3 days ago


Watford, Hertfordshire, United Kingdom True North Talent Full time

Job Title: Technical Relationship Manager

Location: Hertfordshire

Overview:

We are looking for a highly skilled Technical Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers, ensuring that their needs are met and expectations exceeded.

You will work closely with our internal teams to ensure seamless communication and collaboration. Your goal will be to deliver exceptional customer service, driving business growth through effective relationship management.

The Experience Required:

  1. Thirteen years of experience in a technical or customer-facing role within the food industry.
  2. Strong knowledge of customer quality management systems and their application.
  3. Proven track record of resolving customer complaints and queries efficiently.
  4. Quality Management Manual experience.
  5. Food Safety Qualification desirable.

Key Responsibilities:

  1. Developing and implementing effective customer relationship strategies.
  2. Maintaining accurate records of customer interactions and feedback.

Company Overview: As a market-leading recruitment agency, we provide innovative solutions to our clients' staffing needs. Our teams specialize in placing candidates in various sectors, including food manufacturing and FMCG.

Salary: £55,000 - £75,000 per annum, depending on experience.



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