Front Desk Assistant

4 days ago


Chatham, Kent, United Kingdom British Heart Foundation Full time

At the British Heart Foundation, we're dedicated to funding lifesaving research into heart and circulatory diseases. As a Front Desk Assistant, you'll be the first point of contact for customers, handling phone and face-to-face enquiries with support from our team.

You'll also be responsible for explaining our Gift Aid scheme and using our online collections request system to process booking requests. This is a busy role that requires excellent communication skills and attention to detail.

Salary: £9-10 per hour

We offer a range of benefits, including:

  • A 25% discount on donated goods and 10% discount on New Goods in our shops
  • Unlimited, free, and confidential support by Retail Trust
  • Access to training and development
  • Reasonable travel expenses reimbursed
  • Refreshments available
  • Volunteer certificates, references, and long service awards provided
  • Access to discounts with other retailers


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