Senior Solution Architect

5 days ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time
ServiceNow Solution Architect Role

At ServiceNow, we're seeking a skilled Solution Architect to drive innovation and technical excellence in our Partner Design Studio. As a key member of our team, you'll play a pivotal role in co-creating cutting-edge solutions with our partners, leveraging the ServiceNow platform to deliver business value.

Key Responsibilities:
  1. Technical Leadership: Provide expert guidance and technical expertise to partners, ensuring they make informed decisions that drive business outcomes.
  2. Complex Solutions: Lead stakeholders through the creation of partner-branded offerings using the ServiceNow platform, ensuring partners can realize the value they need.
  3. Strategic Conversations: Engage in strategic discussions based on industry trends, market positioning, and horizontal opportunities, helping partners deploy ServiceNow effectively as a solution.
What You'll Get to Do:
  1. Engage with Strategic Partners: Work closely with market-making strategic partners, serving as their technical and design guide, understanding their business imperatives and specializations.
  2. Technology Conversations: Lead discussions with partners about ServiceNow platform and technology capabilities, evangelizing these offerings.
  3. Collaborate on Business Plans: Work with partners to create business plans, define goals, strategies, and measurable objectives.
  4. Facilitate Design Workshops: Help partners uncover market needs and document user personas, collaborating with cross-functional teams to bring offerings to market.
  5. Understand Partner Capabilities: Develop a clear understanding of partners' solution offerings, markets addressed, and co-creating goals.
  6. Solution Scoping: Assist in defining offerings and project scoping, identifying necessary capabilities for successful delivery.
  7. Promote Solution Offerings: Cultivate relationships and communicate with ServiceNow field to promote partner solutions.
Qualifications:
  1. Experience: 8+ years of technical sales, pre-sales, or similar experience.
  2. Technology Partner Experience: Material experience working with technology partners, either at a partner or OEM level, is essential.
  3. Cloud-Based Platforms: An excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation, is crucial.
  4. Industry Knowledge: Familiarity with industries such as Financial Services, Banking, Healthcare, or Manufacturing is a plus.
  5. Curiosity and Innovation: You should be intrinsically curious and passionate about researching current and emerging technologies to develop innovative solutions.
  6. Effective Communication: Talented at explaining complex topics clearly and concisely, you'll be effective at providing practical guidance and presenting at the highest level.
  7. Engagement at the CxO Level: Experience working in large corporate enterprises and government environments, engaging with CxO-level executives, is valuable.

This role combines technical acumen, industry knowledge, and a passion for driving innovation. If you're a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply.

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