Hotel Front Desk Manager

4 weeks ago


Kingsbridge, Devon, United Kingdom Paramount Personnel Full time

Hotel Reception Manager Job Description

We are seeking an experienced Hotel Reception Manager to join our team at Paramount Personnel. The successful candidate will be responsible for leading the reception desk and providing a 5-star service to our guests.

Key Responsibilities:

  • Oversee a team of receptionists to ensure a high standard of customer service.
  • Responsible for control procedures on reception and security of cash, keys, and guest data.
  • Manage staff rotas and holidays.
  • Keep the presentation of the reception area clean and tidy.
  • Responsible for accurate guest billing and providing a warm welcome and farewell to guests.

Requirements:

  • Previous experience working in a fast-paced environment from a 4 or 5-star hotel background.
  • Ability to work alongside other departmental managers.

About the Role:

This is an exciting opportunity to work in a beautiful hotel in the Kingsbridge area. As a Hotel Reception Manager, you will be responsible for ensuring that our guests receive a 5-star service and that our reception area is clean and tidy.

What We Offer:

  • A competitive salary up to £32k per annum.
  • A share of tips.
  • 40 hours per week.

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