Food Services Manager

4 weeks ago

Feltham, Greater London, United Kingdom JLL Full time

About the Role

JLL is seeking a highly skilled Food Services Manager to join our team. As a key member of our operations team, you will be responsible for overseeing food service operations at assigned locations and activities, including third-party service contractors.

Key Responsibilities

  • Oversee food service operations at assigned locations and activities, including third-party service contractors.
  • Single point of contact for all food service-related items.
  • Establish and maintain a sound food services management program, ensuring appropriate staffing in accordance with client operating days.
  • Manage catering and hospitality needs for designated client business and/or events located within select workplaces.
  • Ensure that food programs meet and/or exceed local safety and health requirements regarding transport, handling, preparation, and service.
  • Partner with vendors to plan, design, and implement a comprehensive culinary-based nutrition and wellness program, including awareness events, classes, and demonstrations, and communications.
  • Monitor and manage spend and financials related to food services programs, developing recommendations and strategy for clients to meet and/or improve budget plans.
  • Anticipate and respond to client needs and concerns, including ensuring no safety or security incidents.
  • Serve as the point of contact for client escalations on inquiries and issues related to services.
  • Ensure procedures and audits are designed to identify and escalate risks and issues.
  • Proactively identify and escalate risks and issues (audit findings, client complaints, material vendor service issues, information security issues, any impact to KPIs).
  • Proactively develop and manage client relationships, ensuring that expected service levels are achieved.
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
  • Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
  • Ensure the delivery of all operational requirements as per the client scope of works across sites.
  • Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems, and consistency.
  • Drive client-specific initiatives, such as technology rollouts, benchmarking, best practices, etc.
  • Ensure operations are aligned to financial processes and controls are always adhered to achieve good financial management.
  • Ensure compliance with JLL and client Health, Safety, Environment, and Risk Management policies and procedures.
  • Ability to scale a food service operation both globally, regionally, and locally.

About JLL

JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process.

We endeavour to keep your personal information secure with appropriate levels of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details, please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  • Food Service Operations Manager

    6 days ago

    Feltham, Greater London, United Kingdom JLL Full time

    About the Role">We are seeking a highly skilled and experienced Food Services Manager to join our team. In this role, you will be responsible for overseeing all aspects of food services operations at assigned locations.">Key Responsibilities">">Manage food service programs, including micro markets, conference centers, hospitality, catering, office, coffee...

  • Food Services Director

    4 weeks ago

    Feltham, Greater London, United Kingdom JLL Full time

    Management RoleWe are seeking a highly skilled Food Services Manager to join our team at JLL. As a key member of our operations team, you will be responsible for overseeing all aspects of our food services program, ensuring exceptional client satisfaction and delivering results-driven solutions.About the RoleOversee Food Service operations at assigned...

  • Service Ambassador

    2 weeks ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    As a Service Ambassador for German Doner Kebab, you will be the driving force in delivering exceptional food quality and outstanding guest care. With our fast-paced environment, we are seeking an individual with a positive attitude, excellent communication skills, and a keen eye for detail.About Us:German Doner Kebab is one of the fastest-growing restaurant...

  • Customer Service Representative

    4 weeks ago

    Feltham, Greater London, United Kingdom South East Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a Customer Service Assistant, you will be responsible for delivering an exceptional experience for our customers, ensuring that every visit is enjoyable and memorable.Key ResponsibilitiesProvide outstanding customer service,...

  • Customer Service Specialist

    2 days ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    German Doner Kebab: A Leader in Casual DiningWe are seeking a skilled Front of House Team Member to join our team in Feltham, London. If you have what it takes to deliver exceptional guest service and maintain our brand standards, we want to hear from you.About Us:With over 90 restaurants worldwide, German Doner Kebab is a market leader in the Casual Dining...

  • Customer Service Representative

    4 weeks ago

    Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant RoleAbout the RoleWe are looking for a Customer Service Assistant to deliver an outstanding experience for our customers at Tenpin Ltd. As a key member of our team, you will be responsible for booking customers in at reception, being a point of contact for customer questions, and hosting individuals and children's parties.You will...

  • Cyber Security Leader for Forensic Services

    2 weeks ago

    Feltham, Greater London, United Kingdom Eurofins UK Forensic Services Full time

    About the RoleWe are seeking a highly skilled Cyber Security Leader to join our team at Eurofins UK Forensic Services. As a key member of our security team, you will be responsible for implementing and monitoring a comprehensive regional cyber security program.Your primary objective will be to provide leadership and guidance to ensure the security risk to...

  • Front of House Team Member

    4 weeks ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    Front of House Team Member Job DescriptionWe are looking for a skilled Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a great experience.Key Responsibilities:Support and work as part of a team to...

  • Front of House Service Ambassador

    1 week ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    We are looking for enthusiastic and friendly Team Members to join our Front of House team in Feltham, London.As a member of our team, you will play a vital role in delivering exceptional guest experiences and contributing to the success of German Doner Kebab.You will be responsible for supporting our guests throughout their visit, ensuring they feel welcome...

  • Experienced Duty Manager

    2 weeks ago

    Feltham, Greater London, United Kingdom Sizzling Pub & Grill Full time

    Unleash Your Leadership PotentialSizzling Pub & Grill, one of the UK's most loved pub brands, is seeking a skilled Part Time Duty Manager to join our team.You will work closely with the General Manager to drive business success, overseeing all aspects of the operation and ensuring exceptional guest experiences. As an integral member of our leadership team,...

  • Global Customer Service Operations Manager

    1 week ago

    Feltham, Greater London, United Kingdom Marken Full time

    Job DescriptionWe are seeking an experienced Global Customer Service Operations Manager to oversee and ensure daily operations are completed in a timely manner and according to company standards.Main Responsibilities:Oversee daily customer service operations and monitor the level of service provided.Monitor all inbound and outbound shipments on a daily basis...

  • Front of House Team Member

    4 weeks ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    Front of House Team Member Role OverviewWe are seeking a skilled Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring a memorable dining experience for our customers.Key Responsibilities:Provide outstanding guest service,...

  • Career Advancement Opportunity in Leisure Management

    4 days ago

    Feltham, Greater London, United Kingdom Tenpin Full time

    We are seeking a highly motivated and driven individual to join our team as a General Manager in Training. This 12-week training program will equip you with the skills and knowledge necessary to successfully run and manage a Tenpin centre.As a key member of our team, you will be responsible for developing and implementing strategies to drive customer...

  • Sous Chef Role

    3 weeks ago

    Feltham, Greater London, United Kingdom Eurest Full time

    {"Our Culinary TeamIs Seeking a Talented Chef De Partie!We are a dynamic and forward-thinking culinary team at Eurest, committed to delivering exceptional dining experiences in the workplace. We are currently looking for a skilled and experienced Chef De Partie to join our team in Feltham.As a key member of our kitchen team, you will be responsible for...

  • Restaurant Operations Assistant

    3 weeks ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    At German Doner Kebab, we're looking for a skilled Restaurant Operations Assistant to join our team!As a key member of our back-of-house team, you'll play a vital role in ensuring the smooth operation of our restaurant, providing exceptional food quality and outstanding guest care.Key responsibilities include:Supporting the kitchen team to deliver...

  • Kebab Team Specialist

    1 week ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    About UsGerman Doner Kebab is a leading fast-casual restaurant brand with over 90 locations worldwide. We pride ourselves on delivering exceptional food quality, outstanding guest care, and an unforgettable dining experience.Job Title: Kebab Team SpecialistJob SummaryWe are seeking a highly motivated and experienced Kebab Team Specialist to join our team in...

  • Front of House Supervisor

    4 weeks ago

    Feltham, Greater London, United Kingdom German Doner Kebab Full time

    Job SummaryWe are seeking a highly skilled and experienced Front of House Supervisor to join our team at German Doner Kebab. As a key member of our restaurant operations team, you will be responsible for ensuring exceptional guest service, maintaining high standards of quality control, and driving sales and profit growth.Key ResponsibilitiesLead and manage...

  • Part Time Duty Manager

    4 weeks ago

    Feltham, Greater London, United Kingdom Sizzling Pub & Grill Full time

    About the RoleAs a Part Time Duty Manager at Sizzling Pub & Grill, you will be an integral part of our team, working closely with the General Manager to drive business success. Your primary responsibility will be to oversee all aspects of the business, ensuring that our guests receive an exceptional experience that keeps them coming back for more.Key...

  • Experienced Part-Time Culinary Specialist

    2 weeks ago

    Feltham, Greater London, United Kingdom Mitchells & Butlers Full time

    Our Culinary Team is Growing!As a seasoned Restaurant Chef at the General Roy, you will master our menu, taking pride in serving dishes that delight our guests. You'll thrive in a collaborative environment, preparing food that exceeds expectations. What We Offer:Flexible shifts to fit your schedule.33% discount across all our brands.20% discount for friends...

  • Quality Assurance Technical Assistant

    2 weeks ago

    Feltham, Greater London, United Kingdom Lindt & Sprüngli Full time

    About the RoleWe are seeking a Quality Assurance Technical Assistant to join our team at Lindt & Sprüngli. As a Quality Assurance Technical Assistant, you will support the technical team in driving Quality agenda and Continuous Improvement initiatives within the wider organisation.This role will suit a Graduate with a year of previous experience or someone...