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Food and Beverage Team Leader

1 month ago

Newark on Trent, Nottinghamshire, United Kingdom Eden Hall Full time
Food and Beverage Team Leader - Elston Position

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Team Leader to join our team at Eden Hall Day Spa. As a Food and Beverage Team Leader, you will be responsible for ensuring high-quality service delivery and maintaining high standards of customer service across all food and beverage establishments.

Key Responsibilities:

  • Ensure high-quality service delivery and maintain high standards of customer service.
  • Engage with guests to gather feedback and ensure their satisfaction.
  • Evaluate current service methods and identify areas for improvement.
  • Continuously review and adjust staffing levels to meet business demands.
  • Develop and supervise staff rotas to ensure adequate cover.
  • Hold monthly meetings to discuss operational aspects.
  • Motivate the team and provide opportunities for feedback and goal alignment.
  • Demonstrate strong leadership and human resource management skills.
  • Encourage and support staff development in line with the company's equal opportunities policy.
  • Promote an inclusive and supportive workplace culture.
  • Ensure the well-being of both guests and staff through proactive risk management.

Requirements:

  • Proven experience in a leadership role within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Commitment to delivering exceptional customer service.
  • Ability to manage and motivate a diverse team.

Working Hours:

  • 40 hours per week
  • 5 days out of 7 per week
  • Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.

About Us:

Eden Hall Day Spa is an award-winning luxurious day spa located in the heart of Nottinghamshire, offering luxury treatments featuring top product houses and state-of-the-art facilities providing the perfect retreat and most importantly, total relaxation.

We train you for skill, nurture you to grow and achieve your goals...

Why Work with Us:

  • Work in a stunning, historic estate with a commitment to excellence in hospitality.
  • Competitive Rate of Pay.
  • Complimentary use of the leisure and spa facilities.
  • Free lunch from our staff canteen.
  • Complimentary Spa Day on work anniversaries.
  • Employee Benefits Program.
  • Company pension contribution.
  • Free Parking.
  • Discount on overnight stays at Hoar Cross Hall and spa days.
  • 30% discount on food and drink.
  • Excellent Induction and training programme.
  • Opportunities for professional development and career advancement.