Frontline Operations Coordinator

2 days ago


Cardiff, Cardiff, United Kingdom CV-Library Full time

Welcome to the Health and Working Age Team, where you will play a vital role in delivering exceptional customer service and supporting our customers.

This is an exciting opportunity to join a dynamic team and develop your skills in a fast-paced environment.

Key Responsibilities
  • Provide high-quality customer service via telephone and correspondence.
  • Develop new skills and learn from experienced colleagues.
  • Build relationships with customers and colleagues alike.
What We Offer
  • Generous annual leave: 23 days on entry, increasing up to 30 days over time (pro–rata for part-time employees).
  • All bank holidays.
  • Flexible working hours and family-friendly approach.
  • Ongoing training and development opportunities.
  • Employee discount schemes and wellbeing support.
  • Interest-free loans for bike or travel card purchases.
  • Vodafone advantage discount scheme.
  • A highly sought-after civil service pension.

The estimated salary for this role is £24,745 – £31,383 per annum, depending on location and experience.



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