Concession Store Manager
2 weeks ago
As a Concession Store Manager at Mamas & Papas, you will be responsible for leading a team of 8 to create magical moments for new and expectant parents in Reading and surrounding areas. You will be the driving force behind delivering exceptional customer experiences, driving sales growth, and developing your team to achieve their full potential.
Key Responsibilities
* Lead and inspire a team of 8 to deliver exceptional customer experiences and drive sales growth
* Develop and implement strategies to increase customer engagement and loyalty
* Collaborate with the concession team to achieve sales targets and business objectives
* Provide coaching and development opportunities to team members to enhance their skills and knowledge
What We Offer
* 33 days holiday, increasing up to 40 with service
* Buy and sell holiday schemes
* Company bonus schemes
* Employer pension contribution from day 1 enrolment
* Significant staff discounts for family and friends from our shops and online
* Ongoing offers and discounts across a variety of external organisations
About Us
Mamas & Papas is a leading retailer of baby and nursery products, with a strong commitment to customer experience and business growth. We are proud to be a finalist in the Retail Week 'Happiest Retailer to Work For' award and a winner of the Retail Week 'Best Retailer' under £250m award. We are a business that cares, and we offer a range of benefits to support our employees' well-being and career development.
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