Field Service Technician

4 weeks ago


Sheffield, Sheffield, United Kingdom Virgin Media O2 Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and maintaining our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities
  • Install and maintain network infrastructure, including fibre optic cables and equipment
  • Diagnose and repair technical issues with our network and customer premises equipment
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work collaboratively with our technical team to ensure that our network is running smoothly and efficiently
Requirements
  • A UK Manual driving licence with no more than 8 points
  • Ability to work at heights and in all weather conditions
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and customer service skills
What We Offer
  • A competitive salary of £29,000, plus overtime and performance-based commission
  • A company van and fuel card
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with a passion for technical work, we would love to hear from you.



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