Technical Services Role

7 days ago


Coventry, Coventry, United Kingdom ENGINEERINGUK Full time

**About the Job:** We are looking for a highly motivated and enthusiastic individual to join our IT Support team as an apprentice. The successful candidate will have the opportunity to work with a wide range of technologies and develop their skills in a fast-paced environment.

The IT Support Apprentice will work towards the Information Communications Technician (Support Technician pathway) apprenticeship Level 3 standard, which will be completed over an 18-month period starting in September 2025. This will involve virtual classroom/virtual based training, on-the-job training in an Amazon Fulfilment Centre, online learning, and mentoring from IT team members.

The salary for this role is estimated to be around £25,000-£30,000 per year, depending on location and experience. However, we cannot guarantee a specific salary range as it may vary based on individual circumstances.

**Responsibilities:** As an IT Support Apprentice at EngineeringUK, you will be responsible for:

  • Providing technical support to employees and stakeholders
  • Resolving hardware, software, server, and infrastructure issues
  • Developing skills in crucial complementary areas like organization, prioritization, data and problem-solving techniques, teamwork, communication, and presentation skills

**Requirements:** To be eligible for this apprenticeship program, you must meet the following requirements:

  • Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
  • Be a resident in England for the entire duration of the program
  • Not be registered to study on a UK government funded course ending August 2025 or later


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