Helpdesk Technician
2 days ago
Halifax, Calderdale, United Kingdom
Stafflex Careers
Full time
Job Summary:
The 1st Line IT Support Assistant role involves providing technical support to staff members, resolving IT-related issues, and maintaining accurate records. As an ideal candidate, you will possess strong problem-solving skills, excellent communication abilities, and a keen interest in IT.
Responsibilities:- Password Management: Verify user identities and reset passwords in compliance with GDPR regulations.
- Troubleshooting: Identify and resolve technical issues related to internet connectivity and wireless systems.