Helpdesk Technician

2 days ago


Halifax, Calderdale, United Kingdom Stafflex Careers Full time

Job Summary:

The 1st Line IT Support Assistant role involves providing technical support to staff members, resolving IT-related issues, and maintaining accurate records. As an ideal candidate, you will possess strong problem-solving skills, excellent communication abilities, and a keen interest in IT.

Responsibilities:
  • Password Management: Verify user identities and reset passwords in compliance with GDPR regulations.
  • Troubleshooting: Identify and resolve technical issues related to internet connectivity and wireless systems.