Claims Specialist

3 hours ago


Liverpool, Liverpool, United Kingdom Roberts Webb Recruitment Full time

We are recruiting for a Motor Claims Handler to join our clients' growing claims team. This role involves managing your own caseload, ensuring fair and economical claim settlements while delivering excellent customer service.

Key Responsibilities:
  • Audit policy coverage and make informed decisions on indemnity and liability.
  • Negotiate and settle claims, including total loss, property damage, and credit hire.
  • Recover claims outlay where appropriate and ensure accurate reserves.
  • Appoint and manage partner companies and maintain SLA compliance.
  • Communicate effectively with customers, third parties, and stakeholders.
  • Resolve complaints promptly and maintain accurate records.
  • Support team targets and contribute to process improvements.
  • Ensure compliance with FCA regulations and company policies.

The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of FCA regulations. Salary: up to £25,000 per annum.



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