Operations Supervisor

3 weeks ago


St Albans, United Kingdom Shackleton Recruitment Group Ltd Full time
About the Role

We are seeking an experienced Operations Supervisor to join our installation and small works department. As a key member of the team, you will be responsible for supervising and supporting day-to-day onsite and technical operations.

The ideal candidate will have extensive knowledge of installation & small works and excellent interpersonal skills for building relationships with internal and external team members. A drive to learn and grow in a technical and customer-facing environment is essential.

Key Responsibilities:
  • Supervise and lead a team of engineers
  • Monitor performance using KPIs
  • Develop training and development plans for team growth
  • Provide technical support to the team and wider business
  • Resolve high-level technical issues and provide unrivalled customer experience
  • Communicate updates to stakeholders on customer disputes
  • Support resource allocation and scheduling
  • Establish quality control procedures and standards
  • Ensure compliance with health & safety regulations
  • Collaborate with other engineering supervisors

Salary: £60,000 - £70,000 per annum depending on experience. Benefits include a competitive pension scheme, life insurance, and 25 days annual leave.



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