Fashion Assistant Coordinator
3 weeks ago
This permanent role is based in our London head office, 5 days a week. We are looking for an energetic and passionate Assistant Account Coordinator to join our team.
Main Responsibilities:
- Support account coordinators to confirm and deliver orders to key customers.
- Set up customer buy sheets with key information to enable customers to raise orders.
- Send required data to each customer.
- Reconcile purchase orders received and ensure all details are correct.
- Add sales orders to SAP accurately and within set timeframes.
- Manage sales orders and make any changes where necessary and ensure all orders are sent to the warehouse on time.
- Work closely with logistics to ensure all orders are handed and flag any delays to the account coordinator.
- Refresh available stock reports for weekly trading.
- Review weekly sold out styles and share details with sample coordinator.
- Run weekly critical path reports to send to customers.
- Work with finance to resolve any queries on invoices.
- Send samples to buyers for meetings and track to ensure they are returned.
- Pull out samples and assist in preparing for customer meetings.
- Support Account coordinator in setting up new customers and ensuring all manuals have been provided to relevant teams.
- Be the key contact for customers for any queries on orders.
Person Specification:
- Proven experience as an Assistant Account Coordinator (or similar) within retail.
- Someone with the same enthusiasm and passion for winning that we have.
- Highly motivated and driven to meet deadlines.
- Organised and able to prioritise workload in a very fast-paced environment.
- Innovative thinker with strong problem-solving skills.
- High level of accuracy and attention to detail.
- Quick learner and driven to expand knowledge.
- Proficient in Microsoft Excel.
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