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Customer Service Representative
2 months ago
We are seeking a skilled Customer Services Officer to join our team in Bournemouth. This is a telephone-based role where you will be responsible for handling calls related to Council Tax, Parking, Concessionary Travel, Blue Badges, Homeless, and General Enquiries.
This is a temporary position with the possibility of becoming permanent after 12 weeks. You will work in a hybrid environment, attending the office when required.
The successful candidate will be responsible for providing excellent customer service, resolving issues, and answering queries in a professional and courteous manner.
As a Customer Services Officer, you will be working in a fast-paced environment, handling multiple calls and tasks simultaneously. You will need to be able to work independently and as part of a team, with excellent communication and problem-solving skills.
Essential Employment is an Equal Opportunities Employer and welcomes applications from diverse candidates. If you are interested in this role, please apply with your CV, and we will review your application.
Please note that all our roles may be subject to pre-employment checks, including references. We will always contact you by phone if we are able to take your application forward to the next stage.
