Career Opportunities: Assistant Manager
1 month ago
We are seeking an experienced Assistant Manager to join our team at Hollywood Bowl Group. As an Assistant Manager, you will play a key role in leading and managing a team of staff to deliver exceptional customer service and drive business results.
Key Responsibilities- Lead and manage a team of staff to deliver exceptional customer service and drive business results
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales and customer data to inform business decisions
- Collaborate with the General Manager to achieve business objectives and financial targets
- Ensure the centre is a safe and fun environment for customers
- Management experience in the leisure, hospitality, or retail industry
- Passion for customer service and team leadership
- Evidence of inspiring and developing large teams
- Ability to work nights and weekends
- Desire for success and continuous improvement
- A competitive salary and benefits package
- Opportunities for career development and advancement
- A fun and dynamic work environment
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
Hollywood Bowl Group is a leading experiential family entertainment company with a passion for bringing families and friends together for affordable fun and healthy competition. We operate 74 centres across the UK and 12 centres in Canada, under the Hollywood Bowl, Puttstars, and Splitsville brands. We are committed to creating a working environment that promotes equal opportunities and values diversity and inclusion.
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