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Retail Leader

2 months ago

London, Greater London, United Kingdom NEXT Full time

About the Role:

We are seeking a highly motivated and experienced Sales Manager to join our team at Bath & Body Works. As a Sales Manager, you will be responsible for leading and inspiring a high-performing team to deliver exceptional customer service, maximize fragrance and skincare sales, and drive efficiencies.

Key Responsibilities:

  • Support the Store management team across all product areas, back of house, and running the store when needed.
  • Build and manage a successful team to deliver amazing service and accurate stock processes in a commercial, operationally efficient, safe, and target-driven environment.
  • Deliver the best possible Bath & Body Works experience in store, including passionately advising and selling products, being an ambassador for the brand, and maintaining the Bath & Body Works space.
  • Create an atmosphere where supporting, motivating, and inspiring your team to be at their best is at the core of everything you do.
  • Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
  • Ensure communication is up-to-date and accurate at all times to meet business needs.

About You:

  • You are passionate about our customers, our people, and our fragrance and skincare products.
  • This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
  • You have exceptional commercial understanding, with the know-how to create a fantastic shopping experience for our customers.
  • You are a team player who works at your best in a results-driven, fast-paced, and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
  • You are a great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
  • You are able to demonstrate the ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas to take the business forward.
  • You are confident when dealing with people issues.
  • You are an effective multitasker who can plan, organize, and prioritize your workload.

What's Next:

Our in-store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an in-store Assessment.