Department Supervisor

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Ted Baker Full time

Job Title: Department Supervisor

The Department Supervisor is responsible for supporting the management team in achieving excellence in store operations. This includes managing the visual presentation of the store, demonstrating commercial awareness, and enhancing performance.

Main Responsibilities:

  • Demonstrate and ensure the team delivers Ted's standard of customer service with enthusiasm and consistency.
  • Use product knowledge and customer profiles to generate sales and increase customer loyalty.
  • Complete tasks correctly and on time, following company policy and procedures.
  • Effectively manage and adapt to different people and situations.
  • Reflect the values of the brand in personal presentation and behavior.
  • Follow merchandising principles and replenishment guidelines to ensure the brand is represented at the highest level.
  • Support the team in excellent participation and proactive use of training.
  • Drive the team to achieve current targets and promotions.
  • Have a keen awareness of the local market and develop client opportunities.
  • Be confident in daily store operations in the absence of the Location Manager and Deputy Manager.

Requirements:

  • Previous sales and team management/supervisory experience.
  • Previous retail sales experience in a high-end, contemporary environment.
  • Excellent communication and organizational skills.
  • Team Player.
  • Adaptable to the needs of the business.
  • Personal Accountability and Integrity.
  • Proactive and positive attitude.
  • Established relationships in the local marketplace.

Ted's Values:

  • Authentic.
  • Kind.
  • Curious.
  • Courageous.
  • Inclusive.

Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.



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