Second Charge Lending Specialist
1 week ago
About Admiral Money
">We're looking for a talented individual to join our team as a Second Charge Lending Specialist. In this role, you will be responsible for managing relationships with our network of mortgage brokers, promoting technology integrations, and driving case progression from inquiry to funds dispersal.
You will need to have excellent communication skills, both in person and virtually, to respond promptly to new business inquiries and referrals, provide tailored solutions and support, and collaborate with internal teams to optimize broker engagement and customer satisfaction.
This is a challenging yet rewarding role that requires a proven track record in customer or business relationship management, preferably within secured lending. You will also need to demonstrate the ability to work in target-driven environments and translate data into actionable insights.
Key Responsibilities:
- Develop and maintain relationships with our panel of mortgage brokers, promoting technology integrations and enhanced business levels.
- Drive case progression from inquiry to funds dispersal, leveraging policy expertise for successful conversions.
- Respond promptly to new business inquiries and referrals, providing tailored solutions and support.
- Cultivate sales opportunities and identify unique selling points for our product range.
- Collaborate with internal teams to optimize broker engagement, customer satisfaction, and expectations.
- Monitor and report on account performance, tracking KPIs and sales revenue.
Requirements:
- Proven experience in customer or business relationship management, preferably within secured lending.
- Demonstrated ability to work in target-driven environments and translate data into actionable insights.
- CEMAP or equivalent qualification is desirable but not essential.
Salary and Benefits:
As a Second Charge Lending Specialist at Admiral, you can expect a competitive salary of £55,000 - £70,000 per annum, depending on experience. Our benefits package includes generous holiday entitlement, flexible working arrangements, and access to training and development programs.
Our Commitment to You:
At Admiral, we value diversity and inclusion. We're committed to creating a workplace where everyone feels welcome and valued. If you're passionate about building strong relationships and driving business growth, we encourage you to apply.
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