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General Manager

2 months ago

London, Greater London, United Kingdom Bob W UK Full time
About Bob W UK

We are a fast-growing aparthotel brand providing an authentic 5-star experience to every single guest at scale while leading the world's transition to sustainable hospitality.

Our apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental. We combine the best of both worlds in our climate-neutral apartments in Europe's coolest neighbourhoods.

The Role

We are seeking an enthusiastic and visionary leader with a proven track record in driving operational excellence. As a General Manager, you will support the Area Manager in launching and managing local operations, ensuring efficient oversight of our apartments and partner network.

Your role will involve initiating and implementing new processes and managing budgets and P&L across multiple buildings in London. You will lead your team to deliver exceptional guest experiences, fostering a positive and engaging culture.

Key Responsibilities

  • Manage and launch local operations, focusing on 5-star guest experience, profitability and business growth.
  • Manage and own budgets and P&L across multiple buildings in London.
  • Define and scope your team goals based on company-wide OKRs and lead your team to deliver exceptional results.
  • Take on the responsibility for hiring, onboarding, and offboarding team members.
  • Develop cross-functional partnerships, actively solve problems, and unblock team members while positively challenging and encouraging participation.
  • Be an active role model for Bob W UK's mission, strategy, and culture.

Requirements

  • 3+ years of experience working in operations or hospitality with P&L ownership.
  • Customer service-driven attitude and passion for delivering world-class guest experiences.
  • Strong problem-solving skills, with the ability to proactively anticipate and address potential issues.
  • Experience in hiring, onboarding, offboarding and leading a team.
  • Excellent communication and time management skills.
  • Fluency in English.

What We Offer

  • The opportunity to re-invent the world's largest industry by shaping a young and dynamic tech company with huge growth ambitions.
  • Employee stock option plan.
  • Unlimited holidays.
  • Free nights and generous discounts at Bob W UK locations.
  • Voluntary Health Insurance.
  • Oliva mental well-being platform access.
  • Discounted rates for gyms.
  • Enhanced parental leave policies.
  • Mobile phone call compensation.
  • Development and growth opportunities.
  • Regular team events and weekly team lunches.
  • Pet-friendly and comfortable office.
  • Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.