Housekeeping Excellence Lead

3 weeks ago


London, Greater London, United Kingdom Imperial London Hotels Full time
Imperial London Hotels - Cleanliness Quality Manager

We are currently recruiting for a highly skilled and dedicated individual to join our team as a Cleanliness Quality Manager at The President Hotel, Bloomsbury.

The role will involve overseeing the housekeeping operation, ensuring that all aspects of cleanliness and guest satisfaction are met. You will be responsible for setting standards, providing training and development for your team, and conducting regular checks across guest accommodation and public areas.

About the Role:

  • Deputise in the absence of the Housekeeping Manager and ensure that all aspects of the housekeeping operation run smoothly.
  • Conduct regular inspections to ensure compliance with company brand standards and procedures.
  • Manage audit processes to ensure 100% health and safety compliance throughout the hotel.
  • Responsible for controlling costs and stock supplies, including laundry and amenities ordering, and staff payroll.
  • Support the Housekeeping Manager with recruitment and onboarding of new team members.

About You:

  • Previous experience as a Housekeeping Supervisor or Office Coordinator is essential.
  • You must have excellent communication skills, both internally and externally.
  • A strong attention to detail and ability to manage multiple tasks effectively.
  • Excellent leadership skills, with the ability to motivate and develop a team.
  • Calm under pressure, with a positive can-do attitude.

What We Offer:

  • A competitive salary of £28,808 + Benefits.
  • 28 days holiday pro-rata, increasing to 33 days with length of service.
  • Free meals on duty, uniform, and dry cleaning.
  • A workplace pension scheme and 300 refer a friend scheme.
  • Employee recognition, awards, and social events.
  • Discounts on hotel rooms, restaurants, and local services.
  • Nursery scheme, early pay, and mental health first aiders support.
  • Access to training and development through our Imperial London Hotels Academy.

About Us:

Imperial London Hotels has a rich history, dating back to 1837. As an independent family-owned business, we pride ourselves on providing a warm welcome to our guests. With seven hotels in Central London, we offer a unique heritage and culture that sets us apart from other hospitality providers.

How to Apply:

Please submit your application, including your CV and a cover letter, outlining your relevant experience and qualifications. We look forward to hearing from you.



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