Customer Service Representative

1 month ago

Chesterfield, Derbyshire, United Kingdom Commonwealth of Virginia Full time

Job Summary:

We are seeking a highly skilled and service-oriented professional to join our team as a Customer Service Generalist in the Commonwealth of Virginia's Department of Motor Vehicles (DMV). As a key member of our team, you will be responsible for handling various customer transactions, including communicating policies, procedures, and regulations, issuing IDs, processing applications, and administering vision, driver, and in-car road tests.

Key Responsibilities:

  • Provide exceptional customer service to DMV customers
  • Communicate policies, procedures, and regulations to customers
  • Issue IDs and process applications
  • Administer vision, driver, and in-car road tests
  • Process diverse vehicle registrations and titling, tax collection, and other DMV-related services

Requirements:

  • Customer service experience working in a fast-paced environment
  • Experience using a personal computer or other automated systems
  • Excellent oral and written communication skills
  • Experience handling cash/credit card transactions
  • Flexibility to work M-F and Saturday
  • Strong organizational, time management, problem-solving, and multitasking skills
  • Must have attention to detail, accuracy, and complete assignments on time
  • Must be at least 21 years old and have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law
  • Driving record should have a point balance of less than 6 demerit points and no major convictions
  • Experience working in a team or group environment
  • Experience interpreting and explaining complex policies and procedures
  • Can lift 10 – 25 pounds

Additional Considerations:

N/A

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT

Contact Information:

Name: DMV Employment

Phone: (804) 367-0528

Email: ov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

  • Customer Service Representative

    3 weeks ago

    Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time

    Role: Customer Service RepresentativeLocation: ChesterfieldHours: Full-time (.5 hours) between 7am and 7pm (part-time available for evening and weekend hours)Job Type: PermanentSalary: £ [Salary] Per HourWe are seeking a Customer Service Representative to join our friendly and buzzing contact centre based in Chesterfield.As a Customer Service...

  • Customer Service Representative

    1 hour ago

    Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time

    Job Title: Customer Service RepresentativeAt Markerstudy Group, we are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Chesterfield. As a key member of our contact centre, you will be responsible for delivering exceptional customer service via telephone.Salary: £13.00 per hour.About the Role:This is an...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Job&Talent Full time

    Service Excellence in Customer CareWe are currently seeking a highly skilled Customer Service Representative to join our team at Job&Talent. Responsibilities:Provide exceptional customer service and support to our clients.Utilize Google docs and Office packages to maintain accurate records and reports.Work effectively in a chilled/cold environment and adapt...

  • Customer Service Representative

    1 month ago

    Chesterfield, Derbyshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our team in Chesterfield. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and...

  • Sales and Customer Service Representative

    4 days ago

    Chesterfield, Derbyshire, United Kingdom Next Full time

    Sales and Customer Service Representative Job DescriptionWe are currently seeking a Sales and Customer Service Representative to join our team at Next. The successful candidate will be responsible for providing exceptional customer service and working closely with our sales floor team to achieve sales targets.About the Role:Deliver fast and friendly service...

  • Customer Service Representative

    2 months ago

    Chesterfield, Derbyshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 16 Hours P/W - possibly more hours when the store needs.Various shifts between 6am & 11pmWe are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer experience. You...

  • Customer Service Representative

    2 weeks ago

    Chesterfield, Derbyshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Greet customers in a friendly and welcoming manner.Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.Upsell selected products to customers and highlight multi-buy offers, to ensure maximum sales.Store Operations:Work stock; check deliveries,...

  • Customer Service Representative

    1 month ago

    Chesterfield, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Chesterfield, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...

  • Customer Service Representative

    3 weeks ago

    Chesterfield, Derbyshire, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team as an Online Assistant. As a key member of our e-commerce team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Picking and delivering online customer orders to their doorstepsProviding excellent customer...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Markerstudy Group. As a key member of our contact centre, you will be responsible for handling a high volume of customer inquiries via telephone, providing accurate information and resolving issues in a professional and courteous manner.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tesco Full time

    About this role As a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer experiences in our Chesterfield Extra store. You will help customers find what they need, answer questions, and resolve any issues they may have. Key responsibilities Provide excellent customer service, responding to customer queries...

  • Branch Customer Service Representative

    1 month ago

    Chesterfield, Derbyshire, United Kingdom Essential Recruitment Full time

    Job Summary:We are seeking a highly skilled and customer-focused Branch Customer Service Representative to join our team in Mansfield. As a key member of our Savings Operations department, you will be responsible for delivering exceptional customer service and administrative support to our members.Key Responsibilities:Provide outstanding customer service...

  • Customer Service Representative

    2 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Tesco Clay Cross Extra. As a Customer Service Representative, you will be the face of our store, providing exceptional service to our customers and ensuring they have an outstanding shopping experience.ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Chesterfield Extra store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding...

  • Customer Service Representative

    7 days ago

    Chesterfield, Derbyshire, United Kingdom Tesco Full time

    At Tesco, we're committed to serving our customers with passion and pride. As a Customer Service Representative in our Chesterfield Extra store, you'll play a vital role in delivering exceptional customer experiences every day.About the RoleThis is a dynamic and varied role that requires strong communication skills, attention to detail, and a willingness to...

  • Customer Service Representative

    1 month ago

    Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time

    Customer Service Role OverviewAuto Windscreens is a leading UK automotive glazing company seeking a Customer Service Apprentice to join their team. As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer service and promoting the company's products and services.Key Responsibilities:Provide a first point of contact for...

  • Customer Service Representative

    2 months ago

    Chesterfield, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Chesterfield, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Screwfix Full time

    About the Role:We are seeking a skilled and enthusiastic Retail Assistant to join our team at Screwfix. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Customer Service: Welcome customers into the store, understand their needs,...

  • Customer Service Representative

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Thorn Baker Industrial Full time

    Thorn Baker Industrial Recruitment is seeking a highly skilled Customer Service Advisor to join their team in Chesterfield.Key responsibilities include:Processing orders and handling customer service inquiries with a high level of professionalismResponding to customer queries and answering phone calls in a timely and efficient mannerProviding exceptional...