Vehicle Service Operations Coordinator

3 weeks ago


Salisbury, Wiltshire, United Kingdom Austin Fraser Full time
About Austin Fraser

We are a leading premium car brand dealership based in Salisbury, committed to delivering exceptional customer service and providing a world-class sales and after-sales experience.

As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of service, from initial contact to final delivery.

Key Responsibilities:

  • Delivering exceptional customer service through proactive communication and building strong relationships with clients.
  • Providing expert advice on vehicle maintenance and repair options.
  • Up-selling additional products and services to enhance the customer experience.

We are seeking an experienced Vehicle Service Advisor who possesses excellent communication skills, a passion for delivering outstanding customer service, and a strong understanding of automotive warranty procedures.

Benefits:

  • Basic salary of £35,000 per annum.
  • Uncapped on-target-earnings.
  • Pension scheme with enhanced employer contributions.
  • Up to 25 days annual leave plus 8 bank holidays.
  • Employee assistance programmes, cycle to work scheme, staff discounts on MOTs, service and repair, employee referral scheme, and life assurance policy.


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