Brand Engagement Specialist

2 weeks ago


Northampton, Northamptonshire, United Kingdom Vertical Advantage Full time
Job Opportunity

Vertical Advantage is seeking a skilled Brand Engagement Officer to support clients and internal teams.

  • Act as the primary point of contact for clients, addressing queries and ensuring timely support
  • Collaborate with clients to set up coupons, manage campaigns, and provide reporting
  • Ensure service level agreements (SLAs) are consistently met, driving client satisfaction
  • Provide administrative support to internal teams to ensure seamless operations
  • Manage client data and maintain accurate records, ensuring data integrity
  • Coordinate with internal teams to streamline processes and enhance efficiency

Key Requirements:

  • Experience in customer service or account management, with a proven track record of success
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Strong organisational skills, with the ability to manage multiple tasks and priorities
  • A proactive approach to problem-solving, with attention to detail and a commitment to quality
  • Ability to work both independently and as part of a team, with a collaborative mindset
  • Proficiency in MS Office, with the ability to learn internal systems and tools

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.



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