Cafe Operations Manager

3 weeks ago


Saint Clement, United Kingdom Corserv Full time

About the Role

We are seeking a highly skilled and experienced Cafe Operations Manager to join our team at Corserv. As a Cafe Operations Manager, you will be responsible for supporting the management of our cafe, ensuring that our customers receive high-quality food and drink, and providing excellent customer service.

Key Responsibilities

  • Support the management of the cafe, including planning, preparing, and serving meals and snacks.
  • Provide excellent customer service, ensuring that customers receive a high-quality experience.
  • Work closely with the cafe team to ensure that all areas of the cafe are maintained to a high standard of cleanliness.
  • Develop and implement plans to improve the cafe's operations and customer service.
  • Monitor and maintain accurate records of stock, sales, and customer feedback.

Requirements

  • Level CIEH qualification or equivalent experience.
  • Previous experience of managing staff and leading a team.
  • Proven ability to compile reports and maintain accurate records.
  • Clear understanding of relevant legislation, including Health & Safety and GDPR.
  • Knowledge and awareness of the barriers faced by disabled people in the workplace.

What We Offer

We offer a competitive hourly rate, a comprehensive benefits package, and the opportunity to work in a dynamic and supportive team. If you are a motivated and experienced individual who is passionate about delivering high-quality customer service, we would love to hear from you.



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