Cafe Operations Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Cafe Operations Manager to join our team at Corserv. As a Cafe Operations Manager, you will be responsible for supporting the management of our cafe, ensuring that our customers receive high-quality food and drink, and providing excellent customer service.
Key Responsibilities
- Support the management of the cafe, including planning, preparing, and serving meals and snacks.
- Provide excellent customer service, ensuring that customers receive a high-quality experience.
- Work closely with the cafe team to ensure that all areas of the cafe are maintained to a high standard of cleanliness.
- Develop and implement plans to improve the cafe's operations and customer service.
- Monitor and maintain accurate records of stock, sales, and customer feedback.
Requirements
- Level CIEH qualification or equivalent experience.
- Previous experience of managing staff and leading a team.
- Proven ability to compile reports and maintain accurate records.
- Clear understanding of relevant legislation, including Health & Safety and GDPR.
- Knowledge and awareness of the barriers faced by disabled people in the workplace.
What We Offer
We offer a competitive hourly rate, a comprehensive benefits package, and the opportunity to work in a dynamic and supportive team. If you are a motivated and experienced individual who is passionate about delivering high-quality customer service, we would love to hear from you.
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