Lakefront Reception Specialist

4 weeks ago


Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time
Lakefront Reception Specialist

Position Overview:

We are in search of a dedicated Lakefront Reception Specialist to enhance our guest experience at our prestigious establishment. This role is pivotal in ensuring our members and visitors enjoy their time by the water, providing exceptional service and support.

What We Offer:

  • Competitive hourly wage
  • Complimentary team meals prepared by our culinary experts
  • Exclusive membership benefits
  • Generous discounts on food and beverages
  • Affordable accommodation rates for team members
  • Performance-based financial incentives
  • Health and dental plans available
  • Paid time off for birthdays
  • Discounts on wellness products
  • Access to professional development programs
  • Comprehensive training opportunities
  • Exclusive access to various discounts on lifestyle services

About Our Venue:

Nestled in a picturesque setting, our venue offers a unique blend of leisure, wellness, and culinary experiences. With a variety of accommodations and facilities, including a state-of-the-art fitness center and multiple dining options, we pride ourselves on providing a memorable experience for all our guests.

Key Responsibilities:

  • Engage with guests and members, ensuring their needs are met during their visit.
  • Manage class bookings and maintain inventory of supplies.
  • Conduct pool safety checks and assist with fitness center operations.
  • Provide support to guests, ensuring a welcoming atmosphere.

Candidate Profile:

  • Excellent interpersonal and communication skills
  • Strong focus on customer satisfaction
  • Passionate about hospitality and guest services
  • Experience in a fast-paced environment preferred
  • Team-oriented with a collaborative spirit
  • Reliable and punctual
  • Ability to multitask effectively
  • Flexible availability for various shifts

Qualifications:

  • Relevant certifications preferred but not mandatory
  • Willingness to work evenings, weekends, and holidays as required
  • Ability to thrive in a dynamic, high-energy environment

Physical Requirements:

  • Must be able to stand for extended periods
  • Ability to perform physical tasks as needed
  • Comfortable navigating a busy environment

Work Schedule:

  • Varied shifts throughout the week, including evenings and weekends
  • Average weekly hours range from 32 to 45

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