Sales Progressor

About the Role:

Kenna Recruitment Ltd is seeking an experienced Sales Progressor to work with one of our closest working clients, a Tier 1 Residential Developer based out of their office in Surrey.

As a Sales Progressor, you will be responsible for progressing reservations to exchange and legal completion within the company agreed timescales. This will involve supporting the customer journey and effecting timely exchanges through regular communications with solicitors, mortgage brokers, and estate agents, dealing with issues promptly and efficiently.

The successful candidate will have a good understanding of building regulations and legal obligations, as well as proficient skills in MS Office programmes, specifically Outlook, Word, and Excel, and Sales software. Additionally, they will have excellent telephone manner and email etiquette, as well as a full driving license.

Key Responsibilities:

* Update Keys with all sales progress activity, keeping all plot records up to date with accurate information.
* Liaise with the Sales Director, Sales Manager, and Marketing Manager from site set up and manage Keys - Dynamics 365 Database from Coming Soon until site sales presence.
* Proactively communicate on a daily/weekly basis to the Sales Director any issues with conveyancing and plot progression to ensure completions targets are achieved.
* Produce weekly sales progression tracker for sales team.
* Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.
* Attend weekly sales/build meeting and forecast expected exchanges, providing reasons for delays on overdue contracts.
* Report on KPIs including outstanding contracts, time taken to achieve exchange, upcoming legal completions.
* Liaise with solicitors, estate agents, and our external team that help us in the delivery of part exchange.
* Perform general office administration tasks, as and when required, to meet the needs of the department - e.g. filing, photocopying, fielding telephone calls.

What We Offer:

* Salary up to £30,000 plus annual bonus
* Up to 33 days annual leave plus bank holidays
* Private Healthcare
* Enhanced maternity, paternity, and adoption leave
* Competitive contributory pension scheme
* Life assurance - 4 x your annual salary
* Share incentive schemes

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