Customer Ambassador for Luxury Fashion
3 weeks ago
At Flannels, we're committed to delivering exceptional customer experiences through our team of passionate and knowledgeable Sales Assistants. We're currently seeking a talented individual to join our team and contribute to our continued growth and success.
About the Role
As a Casual Sales Assistant, you will be responsible for providing outstanding customer service, maintaining a high level of product knowledge, and working effectively within a team environment. Your excellent communication skills, ability to work under pressure, and passion for fashion retail will enable you to excel in this role.
Key Responsibilities
- Customer Service - Greet customers with a sincere and warm welcome, ensuring they are aware you are there to help.
- Product Knowledge - Ask open questions to find out customers' needs, recommend, select, and locate the correct merchandise for their requirements.
- Transactions and Offers - Process cash and card transactions, provide information about in-store offers, promotions, and store cards.
- Teamwork and Support - Maintain a customer-friendly and customer-focused environment, guarantee a high level of customer service, and educate customers about Flannels, the brands, and products sold.
Requirements and Qualifications
- Excellent Communication Skills - Strong verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
- Teamwork and Flexibility - Ability to work effectively within a team environment, with a flexible approach to workload and working hours.
About Flannels
Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from international designers to contemporary labels. Our stores and website provide an elegant simplicity, allowing customers to experience the luxury lifestyle that Flannels represents. We're committed to delivering exceptional customer experiences and providing a high level of customer service.
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