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Accommodation Office Team Leader

2 months ago

Kempston Hardwick, Bedford, United Kingdom Greene King Pubs Full time
Company Overview

At Greene King Pubs, we're committed to delivering exceptional experiences for our customers. As a Team Leader, you'll play a vital role in ensuring our high standards are met, and our guests leave with lasting impressions.

Key Responsibilities
  1. Lead by Example: Demonstrate outstanding customer service skills, setting the tone for your team to follow.
  2. Deputise for Management: Take charge in the absence of management, resolving issues promptly and efficiently.
  3. Team Coordination: Organise and coordinate your team during busy shifts, ensuring seamless service delivery.
  4. Bar Safety and Cleanliness: Maintain a safe, legal, and clean bar environment, addressing any issues promptly.
What We're Looking For
  1. Attention to Detail: Ensure every pint is poured to perfection, showcasing your commitment to quality.
  2. Service Excellence: Set the standard for exceptional customer service, making every guest feel welcome.
  3. Adaptability: Think on your feet, adapting to challenges and ensuring a smooth service delivery.
  4. Positive Attitude: Demonstrate a can-do attitude, working collaboratively as a team player.

We offer a competitive salary, pension contribution, and a range of benefits, including discounts on our brands, employee assistance programs, and retail discounts. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.