Client Services Assistant

3 weeks ago


Birkenhead, Wirral, United Kingdom Everyturn Full time
Job Purpose

This Client Services Assistant role is an excellent opportunity to join our multi-disciplinary psychological therapies team in Wirral. As a key member of the team, you will provide high-quality administrative support, including managing waiting lists, booking appointments, and handling client queries.

Key Responsibilities
  • Provide administrative support to the multi-disciplinary psychological therapies team
  • Manage waiting lists, book appointments, and handle client queries
  • Enter data accurately into the CRM programme and process missing data from patient records
  • Undertake Fire Warden and First Aid duties for the site
Requirements
  • Demonstrable experience in a similar role
  • Excellent communication and interpersonal skills
  • Awareness of mental health issues and administrative processes
  • Developed IT skills, including Office 365
  • Ability to work under pressure and manage competing priorities
  • Commitment to maintaining confidentiality and upholding organisational values
What We Offer

As an employee of Everyturn Mental Health, you can expect a competitive salary of £20,000 - £25,000 per annum, depending on experience. Other benefits include:

  • 30 days annual leave plus bank holidays
  • Enhanced pension scheme
  • Vitality wellbeing programme
  • Wagestream facility
  • Enhanced life assurance scheme
About Everyturn Mental Health

We are a leading provider of mental health services, committed to delivering exceptional care and promoting equality, diversity, and inclusion. We welcome applications from candidates who share our values and passion for making a difference.



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