Hospitality Catering Assistant
4 weeks ago
Job Summary:
To deliver exceptional customer experiences and achieve sales targets through outstanding service and execution of our food and drink offer.
About the Role:
We are seeking a Hospitality Catering Assistant to join our team at Fenny Lock. As a key member of our Catering team, you will play a vital role in delivering a market-leading customer experience and contributing to the efficient and profitable running of our operational area.
Key Responsibilities:
- Provide exceptional customer service and support to our customers
- Work collaboratively with the Catering team to achieve sales and customer service targets
- Execute the agreed food and drink offer to the highest standard
- Maintain a clean and safe working environment
- Support the chefs with basic food preparation and presentation
Requirements:
- Operational experience in a dining room, canteen, or hospitality environment
- Food Safety Level 2 certification
- Ability to work effectively in a fast-paced environment
- Excellent communication and teamwork skills
Benefits:
We offer a range of benefits, including full uniform, free meals on shift, free parking, and discounted rates on holidays at our partnership hotels. You will also have access to our marketing-leading equal parenthood leave policy and flexible working arrangements.
Working Pattern:
We are offering three part-time vacancies, each with a different working pattern. Please see below for details:
- Part-time vacancy 1: 20 hours per week, 07:00-11:00, 2 weekends in 4 required
- Part-time vacancy 2: 20 hours per week, 15:30-19:30, 2 weekends in 4 required
- Full-time vacancy: 37.5 hours per week, rotating weekly hours of working earlies 07:00-15:00 and lates 11:30-19:30, 2 weekends in 4 required
Salary:
The hourly rate for this role is £11.75 per hour, with a shift premium available.
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