Luxury Brand Ambassador
2 weeks ago
In this role, you will be the ambassador of PRADA, conveying the brand's philosophy and values to our customers. Your primary goal is to maximize sales performance by fostering relationships with clients and developing their brand loyalty.
We are looking for a highly motivated individual who is passionate about human relations and sales. You should have experience in a similar role with luxury women's ready-to-wear and be able to work effectively in a team as well as independently.
The ideal candidate will be fluent in English and have a strong understanding of the managed product category. They will also be proactive in cross-selling with all departments and maximizing sales opportunities to achieve individual sales targets and KPIs.
Responsibilities:
- Welcome and serve customers providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
- Be proactively engaged in cross-selling with all Departments and maximize sales opportunities to achieve individual sales targets and KPIs.
- Ensure up-to-date knowledge of fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain shop floor and visual display high standards, complying with Company operational guidelines and stock procedures.
- Contribute to ensuring a high level of security and be attentive to prevent product thefts.
Benefits:
- A competitive salary: €60,000 - €80,000 per annum (based on location and experience).
- An attractive benefits package including health insurance, retirement plan, and paid time off.
- The opportunity to work with a world-renowned luxury brand.
- A dynamic and international work environment.
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