Customer Service Team Member

1 day ago


Ipswich, Suffolk, United Kingdom Thrifty Car & Van Rental Full time

Job Overview:

At Thrifty Car & Van Rental, we are looking for a talented individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. As a key member of our customer support team, you will play a vital role in delivering exceptional service and ensuring our customers have an enjoyable experience.

About the Role:

We offer a competitive salary range of £25,000 - £35,000 per annum, depending on experience, plus benefits including 30 days holiday, company pension scheme, employee discount scheme, and more.

Key Responsibilities:

  • To provide exceptional customer service via phone, email, and face-to-face interactions
  • To resolve customer complaints in a professional and timely manner
  • To work collaboratively with colleagues to achieve team goals and objectives

Benefits:

  • 30 days holiday (including bank holidays)
  • Company pension scheme
  • Employee discount scheme
  • Funded Summer and Christmas events
  • Cycle to Work Scheme
  • Discounted car hire rates

Requirements:

We are looking for a motivated and enthusiastic individual with excellent communication skills and a passion for providing exceptional customer service. If you have previous experience in a similar role or are looking to start a career in customer support, we would love to hear from you.


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