Customer Service Team Member
1 day ago
Job Overview:
At Thrifty Car & Van Rental, we are looking for a talented individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. As a key member of our customer support team, you will play a vital role in delivering exceptional service and ensuring our customers have an enjoyable experience.
About the Role:
We offer a competitive salary range of £25,000 - £35,000 per annum, depending on experience, plus benefits including 30 days holiday, company pension scheme, employee discount scheme, and more.
Key Responsibilities:
- To provide exceptional customer service via phone, email, and face-to-face interactions
- To resolve customer complaints in a professional and timely manner
- To work collaboratively with colleagues to achieve team goals and objectives
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Requirements:
We are looking for a motivated and enthusiastic individual with excellent communication skills and a passion for providing exceptional customer service. If you have previous experience in a similar role or are looking to start a career in customer support, we would love to hear from you.
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