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Barista Supervisor Newark-on-Trent

1 month ago

Newark on Trent, Nottinghamshire, United Kingdom Costa Coffee Full time

**The Opportunity

Costa Coffee is seeking a talented and ambitious Retail Team Leader to join their team in Newark-on-Trent.

The successful candidate will have a passion for delivering exceptional customer service, with a ability to lead and motivate others to achieve their best.

The starting salary for this role is £12.33 - 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).

As a Retail Team Leader, you will be responsible for overseeing the daily operations of the store, including opening and closing procedures, stock management, and customer service.

You will also be involved in implementing new initiatives and projects, and working closely with the store manager to drive sales growth and customer satisfaction.

About You

  • You will have a minimum of 1 year's experience in a retail or hospitality environment, preferably as a team leader or supervisor.
  • You will have a strong understanding of customer service principles and practices, with a ability to provide coaching and feedback to team members.
  • You will have excellent communication and interpersonal skills, with a ability to work effectively with customers, colleagues, and external partners.
  • You will be able to work independently, with a high degree of autonomy and responsibility.

What We Offer

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive benefits package, including free handmade drinks, 50% discount on food and bottled drinks, and access to our Cycle to Work Scheme.
  • Ongoing training and support to help you achieve your goals and develop your skills.
  • A fun and dynamic work environment, with a passionate team who share your values and enthusiasm.