Luxury Hospitality Leader

5 days ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Job Summary

This is a pivotal leadership role responsible for delivering exceptional guest service and operational excellence in a new hotel development opening early 2025. The ideal candidate will bring proven experience as a Front of House or Front Office Manager, preferably within a luxury or high-volume hotel setting.

Key Responsibilities
  • Overseeing all Front of House operations to ensure the highest standards of guest service and satisfaction
  • Maintaining complete knowledge of hotel facilities, room types, amenities, rates, and local attractions to provide accurate information to guests
  • Managing staffing schedules, payroll accuracy, and daily operational needs to ensure efficient use of resources
Requirements
  • Proven experience as a Front of House or Front Office Manager in a luxury or high-volume hotel setting
  • Exceptional leadership and interpersonal skills with the ability to mentor and motivate a diverse team
  • Strong organisational and problem-solving abilities with a proactive and guest-focused approach
Compensation Package

The successful candidate can expect a competitive salary based on experience (£40,000 - £55,000 per annum) along with annual leave entitlement that increases with service, pension contributions matched by the company, and healthcare and wellness benefits for managers after six months.



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