Hotel Reception Team Member

4 weeks ago


Birmingham, Birmingham, United Kingdom AccorHotel Full time

Are you a people person who loves building meaningful connections with customers We have an exciting opportunity for you to join our team at Ibis Cardiff Gate as a Reception Team Member.

Key Responsibilities:

  • Welcome and look after our guests with a smile
  • Foster loyalty and build strong relationships with our customers
  • Prioritise guest relations and ensure every stay is memorable
  • Anticipate and meet the needs of our guests
  • Handle feedback and concerns in a professional manner
  • Maintain a positive brand image and represent our hotel with pride
  • Inform guests about our hotel facilities and services
  • Assist with food and beverage service and ensure a seamless experience
  • Handle administration tasks with efficiency and attention to detail

What You'll Gain:

  • Career development and training opportunities
  • Employee benefits and a dynamic work environment
  • A welcoming team and a chance to make a real difference

Remote Work : No

Employment Type : Part-time


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