Employment Law Specialist Lead
4 weeks ago
Our organization seeks an experienced Employment Law Specialist Lead to oversee our telephone advisory service and drive excellence in member experience. The ideal candidate will possess a strong understanding of employment law, leadership skills, and a passion for innovation.
This role demands a high level of empathy for our members, a commitment to continuous improvement, and a keen interest in leveraging technology to enhance our services. As a leader, you will inspire and motivate your team to achieve exceptional results, making a lasting impact on individuals' lives.
Main Responsibilities:
- Spearhead the development and implementation of our telephone advisory service
- Foster a culture of excellence in member experience and service delivery
- Collaborate with the team to identify areas for improvement and implement innovative solutions
Essential Qualifications:
- In-depth knowledge of employment law
- Proven leadership and management skills
Benefits:
- Attractive salary: £52,000 per annum
- Opportunity to shape the future of our services and make a tangible difference in people's lives
- Dynamic and supportive work environment
About Our Organization:
We are a pioneering Trade Union committed to championing workers' rights and delivering world-class support services.
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