Receptionist

15 hours ago


Milton Keynes, Milton Keynes, United Kingdom The Parks Medical Practice Full time

About The Parks Medical Practice

The Parks Medical Practice is a GP practice operating from four sites in Northampton and Milton Keynes, serving 23,000 patients across our sites. We are looking for a Receptionist to join our team at our Milton Keynes site.

Job Summary

We are seeking a hardworking and committed individual with excellent customer service and communication skills to provide exceptional patient care. As a Receptionist, you will be the first point of contact for our patients, both on the telephone and in person.

Main Responsibilities

  • To greet callers at the reception desk, establishing their needs and requirements.
  • To make appointments for patients via the computerised appointments system.
  • To answer the telephone politely and efficiently in accordance with the practice guidelines.
  • To deal with patients wishing to register with the surgery, determining the appropriate type of registration and ensuring the paperwork is completed fully and correctly by the patient.

Person Specification

Essential

  • Good communication skills and IT knowledge.

Desirable

  • Experience of working in a GP practice would be an advantage but is not essential.

Qualifications

  • GCSE grade A to C in English and Maths.

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