Receptionist
15 hours ago
About The Parks Medical Practice
The Parks Medical Practice is a GP practice operating from four sites in Northampton and Milton Keynes, serving 23,000 patients across our sites. We are looking for a Receptionist to join our team at our Milton Keynes site.
Job Summary
We are seeking a hardworking and committed individual with excellent customer service and communication skills to provide exceptional patient care. As a Receptionist, you will be the first point of contact for our patients, both on the telephone and in person.
Main Responsibilities
- To greet callers at the reception desk, establishing their needs and requirements.
- To make appointments for patients via the computerised appointments system.
- To answer the telephone politely and efficiently in accordance with the practice guidelines.
- To deal with patients wishing to register with the surgery, determining the appropriate type of registration and ensuring the paperwork is completed fully and correctly by the patient.
Person Specification
Essential
- Good communication skills and IT knowledge.
Desirable
- Experience of working in a GP practice would be an advantage but is not essential.
Qualifications
- GCSE grade A to C in English and Maths.
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