Shift Manager

2 weeks ago

Sheffield, Sheffield, United Kingdom Tesco Full time

About the Role

Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and leading a team of colleagues to achieve sales and customer satisfaction targets.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Be the first point of contact for customers, listening to their needs and resolving any issues
  • Coach and develop colleagues to improve their skills and performance
  • Monitor and maintain store standards, including visual merchandising and stock levels
  • Work closely with the store management team to achieve sales and customer satisfaction targets
  • Lead by example, demonstrating a positive attitude and a commitment to customer service

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and leadership skills
  • Ability to work flexibly, including evenings and weekends
  • Basic knowledge of store operations and procedures

What We Offer

We offer a competitive rate of pay, starting from £14.28 an hour, with opportunities for progression and development. As a Shift Leader at Tesco, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on customer satisfaction and team success.

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