Technology Service Delivery Specialist

3 weeks ago


London, Greater London, United Kingdom Canadian Imperial Bank of Commerce Full time
Job Description

At Canadian Imperial Bank of Commerce, we are committed to helping our clients, employees, and shareholders achieve their financial goals. This role is an exciting opportunity for a highly motivated individual to join our team as a Technology Service Delivery Specialist. The salary range for this position is $80,000 - $110,000 per annum.

Job Responsibilities
  • Deliver reporting for regulatory requirements and provide service desk support for users in EMEA.
  • Support the International Technology management in governance reporting for internal control testing, internal audit, and data centre reporting.
  • Provide efficient and courteous service desk and desktop support of tier 1 customers in all aspects of end user computing.
  • Maintain and create application support documentation and project execution across a range of front office and business support application suites.

This role demands a high level of customer focus, readily picking up problem ownership, and working tenaciously until the problem is resolved. The successful candidate will have strong analytical skills, excellent communication skills, and experience in supporting trading floor environments from service desk side.



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