Customer Service Representative

4 days ago


Sleaford, Lincolnshire, United Kingdom Screwfix Direct Ltd Full time
About Screwfix Direct Ltd

You'll be at the core of our business, making sure our customers are the heart of everything we do. As a Retail Assistant, you'll take your time to really get to know them whilst delivering genuinely great service.

Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you'll be on the right track for a promising career with us.

Working Hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)

What's It Like To Be A Retail Assistant?

  • Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
  • Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way.
  • Prepared to work hard and make the most of our training.
  • A great communicator who loves to help people.
  • Willing to learn, you don't need retail experience to succeed.
  • Friendly, flexible, reliable, honest and enthusiastic.
  • We offer a competitive salary.
  • Annual Leave: 28 days, increasing with length of service, up to a maximum of 33 days.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • Excellent training and ongoing development; we'll also help you be the best you can be.


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