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Network Infrastructure Specialist
2 months ago
Job Summary:
Copello Global is seeking a highly skilled Network Engineer to join their Technical Operations Team. As a key member of the team, you will be responsible for maintaining and enhancing network performance for a diverse client base.
Key Responsibilities:
- Provide technical support for WAN, LAN, MPLS, routers, firewalls, Infosec, and VPN & Terminal services.
- Monitor and manage system alerts and notifications, ensuring timely responses.
- Perform network assessments and security audits to maintain robust infrastructure.
- Administer and maintain the remote monitoring and management system, including responding to alerts, monitoring dashboards, and conducting system reviews.
- Collaborate closely with project coordinators on larger team projects and manage escalations efficiently.
- Maintain up-to-date documentation in line with company processes.
- Communicate with customers during projects and manage 3rd Line escalations.
- Participate in internal or external patching outside of regular hours when required.
About You:
- Proficient in deploying and supporting Juniper JNCIA and Cisco CCNA devices, especially firewalls.
- Solid experience in live networking systems and support.
- A full, clean driving license (Manual) is required for occasional client site visits.
Desirable Skills:
- Familiarity with HP/Aruba equipment, particularly Wi-Fi and switches.
- Experience with MPLS deployments and maintenance.
- Knowledge of packet analysis and network management, including monitoring, security, and firmware upgrades.
- Exposure to Managed Service Providers (MSPs) is a plus.
Why Join Us?
Copello Global is a dynamic and collaborative company that values teamwork both inside and outside of work. With regular team-building activities, a supportive environment, and opportunities for growth, this is a fantastic place to advance your career.
