Sales Team Leader
2 months ago
We are seeking an experienced Sales Team Leader to join our Low Carbon Energy Products Team at Octopus Energy. As a Sales Team Leader, you will be responsible for managing a frontline sales team, working directly with domestic customers to bring Low Carbon Energy Products to the masses.
Key Responsibilities- Manage a sales team to identify and win new business with customers.
- Distribute and manage sales leads across the team, ensuring timely follow-up.
- Develop and maintain sales pipelines with customers, from lead to delivery, meeting and exceeding targets.
- Implement a performance management culture, including regular 1:1s, coaching, and feedback.
- Recruit and grow the team for success.
- Forecast team performance.
- Ensure outstanding customer service, facilitating customer satisfaction and sharing best practices.
- Collaborate with other sales team managers to share best practices and drive performance.
- Proven track record of managing a B2C internal team (up to 10 people).
- Clear focus on performance development, team management, and continuous improvement.
- Previous sales management experience in a B2C consultative environment, with a strong passion for energy technology and decarbonization.
- Strong focus on the customer, with a genuine passion for delivering exceptional customer experiences.
- Ability to develop a base technical product knowledge to support customer needs.
- Startup/entrepreneurial mindset, with the ability to adapt to change and a fast-paced business environment.
- Able to work in the office 5 days a week.
Octopus Energy is a leading provider of renewable energy solutions. We are committed to driving the global renewable energy revolution and making a positive impact on the environment. Our team is passionate about delivering exceptional customer experiences and making a difference in the world.
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