Sales Team Leader

2 months ago


Coventry, Coventry, United Kingdom Octopus Energy Full time
About the Role

We are seeking an experienced Sales Team Leader to join our Low Carbon Energy Products Team at Octopus Energy. As a Sales Team Leader, you will be responsible for managing a frontline sales team, working directly with domestic customers to bring Low Carbon Energy Products to the masses.

Key Responsibilities
  • Manage a sales team to identify and win new business with customers.
  • Distribute and manage sales leads across the team, ensuring timely follow-up.
  • Develop and maintain sales pipelines with customers, from lead to delivery, meeting and exceeding targets.
  • Implement a performance management culture, including regular 1:1s, coaching, and feedback.
  • Recruit and grow the team for success.
  • Forecast team performance.
  • Ensure outstanding customer service, facilitating customer satisfaction and sharing best practices.
  • Collaborate with other sales team managers to share best practices and drive performance.
Requirements
  • Proven track record of managing a B2C internal team (up to 10 people).
  • Clear focus on performance development, team management, and continuous improvement.
  • Previous sales management experience in a B2C consultative environment, with a strong passion for energy technology and decarbonization.
  • Strong focus on the customer, with a genuine passion for delivering exceptional customer experiences.
  • Ability to develop a base technical product knowledge to support customer needs.
  • Startup/entrepreneurial mindset, with the ability to adapt to change and a fast-paced business environment.
  • Able to work in the office 5 days a week.
About Octopus Energy

Octopus Energy is a leading provider of renewable energy solutions. We are committed to driving the global renewable energy revolution and making a positive impact on the environment. Our team is passionate about delivering exceptional customer experiences and making a difference in the world.


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