Data Centre Infrastructure Specialist
2 months ago
About the Role
This is a hands-on position that requires a strong background in data centre operations, maintenance, and support. The successful candidate will play a critical role in ensuring the integrity, performance, and reliability of our data centre infrastructure.
Key Responsibilities
- Manage, maintain, and troubleshoot data centre operations, ensuring high standards of service and efficiency.
- Work closely with a dedicated team to achieve common goals and objectives.
- Develop and maintain knowledge of data centre infrastructure, including cabling standards and best practices.
- Collaborate with internal teams and external clients to resolve issues and provide excellent customer service.
- Utilize ITSM tools for IMAC requests, managing SLAs, and communication.
- Develop and maintain support documentation and asset information.
- Monitor and maintain data centre reporting and monitoring tools.
- Participate in an on-call rota and respond to critical issues promptly.
What We Offer
- Private medical insurance or a company-paid health cash plan.
- Employee assistance program.
- 25 days of holiday plus your birthday off.
- Option to purchase additional holiday (up to 5 days).
- Company pension scheme.
- Life assurance x 4.
- A diverse and inclusive workforce.
- Employee investment in the Node4 training academy.
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted gym membership.
- Modern facilities with open and welcoming breakout areas.
- Company social events.
- A never-ending supply of hot and cold drinks, biscuits, sweets, and fruit.
About Node4
Node4 is a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
We believe that our people are the driving force behind our success. With a strong focus on employee growth and development, we offer a range of opportunities for our team members to learn and evolve.
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