Independent Living Coordinator

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Blue Octopus Full time

We are seeking a highly skilled and dedicated Housing Operations Manager to join our team at Blue Octopus. As a key member of our staff, you will be responsible for the management of our independent living scheme, ensuring that our residents receive the highest level of care and support.

The ideal candidate will have experience working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems are essential. You must also be able to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies, etc.

We estimate the salary for this position to be around £30,000-£35,000 per annum, depending on experience. If you are passionate about delivering high-quality care services and are committed to making a positive impact on people's lives, we would love to hear from you.

Responsibilities
  • Manage the day-to-day operations of the independent living scheme.
  • Develop and implement strategies to improve resident satisfaction and wellbeing.
  • Collaborate with internal and external stakeholders to ensure seamless delivery of services.
  • Maintain accurate records and reports to inform decision-making.


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