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Strategic Operations Director

2 months ago

Melton Mowbray, Leicestershire, United Kingdom Vero HR Ltd Full time

About the Opportunity:

Vero HR Ltd is seeking a highly skilled Chief Operating Officer to drive operational excellence and lead the digital transformation of the company.

As a key member of the leadership team, you will be responsible for optimizing service delivery, improving efficiencies, and ensuring the business operates with an optimal balance of quality, flexibility, control, and cost.

The successful candidate will have a strong understanding of financial regulations, previous experience in a senior-level operations position, and excellent organizational skills.

Key Responsibilities:

  • Lead the digital transformation and improvements of business processes
  • Optimize service delivery and improve efficiencies across operations, customer service, and collections teams
  • Ensure the business operates with an optimal balance of quality, flexibility, control, and cost
  • Develop and implement strategic plans to drive operational excellence
  • Lead and manage cross-functional teams to achieve business objectives

What We Offer:

  • A competitive salary based on skills, knowledge, and experience
  • 25 days annual leave plus bank holidays
  • Discretionary bonus scheme
  • Pension contributions 3% employer, 5% employee
  • Employee Assistance Programme
  • Private Medical
  • Wellbeing and social events throughout the year