Claims Processor and Liaison Officer
4 weeks ago
Job Title: Claims Administrator
Job Description:
- You will be the first point of contact for solicitors and members of the public regarding claims received.
- Responsible for the Claims Capture function and undertake administrative, data input duties and answer telephone enquiries.
- Required to highlight serious incidents to the senior claims team that require further investigation.
Essential Criteria:
- Minimum of 3 GCSEs at Grade C or above or equivalent including Maths and English or relevant experience in a similar post.
- Minimum of 1 year's clerical experience.
- Previous experience of dealing with customer enquiries.
- Experience of using MS Office packages including Word and Excel.
Desirable Criteria:
- Minimum of 1 year's experience in a customer-facing role, to include dealing with customer enquiries.
- Experience of dealing with third-party capture in a Motor Claims Department.
Please Note: Translink is committed to equality of opportunity, and this role will close at 12 noon on the specified date.
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