Senior Quality Assurance Specialist, Content Compliance
2 weeks ago
We are seeking a highly skilled Senior Quality Assurance Specialist, Content Compliance to join our Prime Video team in the UK. This role will be responsible for ensuring the quality and compliance of our content across various platforms.
Key Responsibilities:- Manual Content Review: Conduct high-quality manual reviews of content to ensure compliance with our policies and regulations.
- Compliance Decision Making: Make informed decisions on compliance actions based on your review findings.
- Audit Reporting: Document incidents and generate quality reports on audit activities.
- Collaboration: Work closely with cross-functional teams to ensure a cohesive customer experience.
- Process Improvement: Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
- Procedure Maintenance: Contribute to maintaining standard operating procedures by coordinating with Policy, Operations, and Program teams.
- Insight Generation: Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
In addition to your technical expertise, you will have excellent communication and collaboration skills, with the ability to work effectively across functions and marketplaces.
Amazon is an equal opportunities employer and welcomes applications from all qualified candidates.
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