Store Manager
2 weeks ago
We are seeking a highly motivated and experienced Store Manager to lead our Ipswich store team. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing a team of colleagues to maximize sales and profits.
Key Responsibilities:- Ensure stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Maintain a high standard of service to customers, ensuring that the expected standards of Barnardo's are met at all times.
- Implement promotions in the store as directed by Head Office or the Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
- Provide training, development, work reviews, and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organized and pleasant working environment for staff and volunteers.
- Actively recruit the correct number of volunteers to deliver the store's objectives and KPIs.
- Ensure all financial, cash handling, and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Ability to deliver excellent customer service.
- Experience of managing people.
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the store.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPIs.
- Basic IT skills.
Barnardo's is a leading children's charity that believes in creating equality of opportunity in the workplace and supporting people to manage their work-life balance. We are committed to having a diverse and inclusive workforce and welcome applications from candidates from Black, Asian, and Minoritised Ethnic Communities, LGBT+ candidates, and Disabled candidates.
Benefits:- 26 days annual leave plus bank holidays, increasing after 5 years of service.
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
- A host of family-friendly leave options, including company Maternity, Paternity, and Adoption pay.
- Service-related sick pay from day 1.
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
- Cycle2work scheme.
- Interest-free season ticket loans.
- Discounts and cashback from high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more via our Benefit Portal.
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.
- Free access to a round-the-clock employee assistance program for advice and support.
- Access to Barnardo's Corporate University.
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